Last updated: December 2025
We collect information you provide directly, including account details (email, password), connected email credentials for order scanning, and any data you input into the platform such as orders, inventory, and sales records.
We use your information to provide and improve Maxi Track services, including scanning emails for order data, tracking packages, managing inventory, and generating reports. We do not sell your personal information to third parties.
When you connect an email account, we only scan emails from known retailer domains to extract order information. We do not read personal emails, and email credentials are encrypted and stored securely.
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting support.
We use third-party services for payment processing (Whop, LemonSqueezy), authentication (Discord OAuth), and package tracking (carrier APIs). These services have their own privacy policies.
We use cookies and similar technologies to maintain your session, remember preferences, and improve the user experience. You can control cookies through your browser settings.
You have the right to access, correct, or delete your personal data. You may also export your data at any time using the export features within the application.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email.
For privacy-related questions or requests, please contact us at support@trackmaxi.com.